Lighting For Less Frequently Asked Questions
Q: When will My Card Be Charged?
A: All orders are reviewed by a Lighting Specialist before your card is charged. You will not be charged until we are able to confirm that your order can be shipped. If our Lighting Specialists determines that your order will take longer than 2 weeks to arrive, we will contact you to confirm before charging your card.
Q: How Long Does Shipping Take?
A: In-stock items will be shipped the
same, or the next business day and typically arrive within four to six buisness days from intial order. Most special order products will be delivered within 2-weeks from date of purchase. If delivery of your special order product will exceed two weeks, a Lighting Specialist will contact you within 2 business days to confirm the order and provide you with an estimated delivery time.
Q: What Is Your Return Policy?
A: All in-stock items can be returned within 30-days for any reason. All you pay is return shipping. Special order items can only be returned for replacement with an identical item.
Please note: if you received free shipping on your initial purchase and you are returning the product for any reason other than replacement with an identical item due to damage a 10% re-stocking fee will be deducted from the refund amount.
Q: How do I contact Lighting For Less?
A: We value customer feedback. We encourage you to contact us by phone, email or regular mail.
By Phone: 615-843-3337 M-F 8:00 to 5:00PM CST
By Email: info@hermitagelighting.com
By Mail :
LFL Customer Care
531 Lafayette Street
Nashville, TN 37203
